How does a hotel key card work? 3 main types

What is a hotel key card?

A hotel key card is a credit card-sized access and security tool that allows guests to access their rooms and other hotel facilities.

Also called a hotel room card, hotel card key or room key card, this technology is the modern version of a hotel room key: more versatile, easier to use and cheaper to replace .

In this guide, we’ll explore everything there is to know about hotel key cards: different hotel room key card systems, how to use key cards in hotels and why. the best hotels choose to implement this technology.

Why hotels use key cards instead of keys

There are a number of reasons why hotels implement key card systems instead of traditional analog key systems:

• Enhanced security: Key cards only allow guests to access specific areas of your hotel. And if a key card is lost, you don’t need to change your lock.
• Streamlined Operations: Keyless entry simplifies registration – no more searching through a cabinet full of keys.
• Cost savings: Greater operational efficiency and fewer security issues translate into real cost savings.
• A smooth customer experience: Guests benefit from faster check-in and rapid, automated entry into authorized areas.
• Greater flexibility: You can configure your key cards to allow entry to areas of your choice and personalize settings for each guest.

What information is stored in a hotel room key card?

Hotel room key cards typically store the following data:

• Room number (or an encrypted reference to it)
• Arrival and departure dates
• Guest access permissions (e.g. bedroom, gym, pool)
• A unique code linked to the hotel security system

It is important to note that hotel key cards don’t do it store any personal or confidential information, such as guest details, credit card details or security system information.

3 Main Types of Hotel Key Card Systems

Electronic key cards in hotels are powered by three main technologies: magnetic stripe, RFID and NFC. Your chosen one The design or type of hotel key card will depend on your specific needs, wants and situation.

1. Magnetic Stripe Hotel Key Card

The original key card technology, magnetic stripe cards, work by being swiped through a card reader. However, the bands can be subject to wear and become demagnetized over time. This is also the least secure option because data can be duplicated with the right hotel key card manufacturer or hotel key card machine.

2. RFID Hotel Key Card

Radio frequency identification (RFID) cards use radio waves to communicate with readers without physical contact, making them a more durable and reliable option. The ability to encrypt data and stop unauthorized duplication also makes RFID a relatively secure option.

3. NFC hotel key card

Near field communication (NFC) is a type of RFID-enhanced technology that allows two-way communication: it’s the technology that lets you pay for coffee with a digital wallet. NFC is the most secure option and can eliminate key cards altogether, as some systems allow customers to use their own phone as a key.

How secure is a hotel key card? How do you know if your hotel keys are NFC or RFID? There’s no real way to know what technology a card uses beyond asking at the hotel, unless you can use your phone as a key, in which case it’s NFC.

What are the advantages of electronic key cards in hotels?

As mentioned above, by implementing key cards, hotels can improve their security, internal operations and guest experience.

Are hotel key cards reused?

Yes, hotel key cards are reused, but the information on the card is typically erased at checkout and reloaded upon arrival. Hotel key card holders can extend the life of the cards.

Can hotel key cards go in water?

Yes, most hotel key cards are waterproof, and even paper hotel key cards can get wet if kept in waterproof hotel key card pouches.

How long do hotel key cards last?

The lifespan of hotel key cards can vary greatly, especially since they are more likely to be lost than worn out. RFID and NFC cards last longer than magnetic stripe cards, and using hotel key card envelopes can extend the life of all card types.

How do hotel key cards work?

Typically, a hotel encodes the room number, access authorization and date information on a key card during check-in, using a data system connected to room management software. hotel. This information is then deleted upon departure

Scale key card systems across multiple properties

If you own multiple properties, you want to make sure you’re providing a consistent guest experience. So, once you’ve tested the key card system at one location, implement it across all your properties.

Improve Guest Experience with Hotel Key Cards

Personalize a guest’s access to on-site amenities. Mark your key cards to maximize your visibility. Use NFC technology to interact with your guests through their phones.

Meeting operational challenges

Dependence on technology means dependence on electricity – so what happens if the power goes out? Train your staff on your backup plans in the event of outages and malfunctions.

Balancing cost, scalability and sustainability

Consider the following when choosing your preferred key card solution:

• Cost: Consider the upfront costs, ongoing costs, and potential savings that a high-end system could generate.
• Functionality : Which system offers all the features you need or may need in the future? NFC technology could prove to be a profitable investment.

• Scalability: Consider how easy each system is to adapt to multiple sites.

• Sustainability: Explore eco-friendly options like biodegradable and renewable key cards, especially if your target market is environmentally conscious.

Integrate hotel key cards with property management systems

You need to make sure that your chosen key card system – whether it’s OpenKey, Wieldy or any other option – can be integrated with your current hotel technology stack, especially your PMS.

And in SiteMinder, you have a hotel revenue and distribution platform that seamlessly integrates with the world’s most popular key card systems.