Gravity House operates eight exceptional properties across the United States, offering much more than just premier accommodations in adventure-filled destinations. Each Haus combines coworking spaces, fitness programs, chef-led dining concepts and location-specific experiences. Stretching from California to Jackson Hole, properties are deeply integrated into their local communities, helping to bring guest experiences to life.

“We cannot exist successfully in a seasonal mountain resort without local support and integration. It’s been fundamental to who we are,” says Ryan Krukar, Vice President of Marketing and Communications.

Shifting the narrative around hospitality from ‘luxury is about high-level business’ to ‘luxury is about spending time the way you want and creating memories with the people you care about most’ , Gravity Haus has been recognized globally with its Breckenridge establishment named 8th best hotel in the world in 2024 Condé Nast Traveler Readers’ Choice Awards.

“What we do – creating unique and fabulous experiences – really stood out to me when we received this award,” Ryan proudly shares.

It’s not the price or the various distinctions of Bloomberg, Forbes, SunsetOr Yahoo This is what matters most to the team. Rather, it’s about building the business from the ground up to what it is today.

“What we have accomplished with such limited resources is remarkable,” says Eli Grossenbacher, Director of Revenue.

In addition to serving as a hub for locals and travelers, Gravity Haus is committed to helping other accommodation providers realize their potential through third-party management and collaboration. Hotel owners have the opportunity to repurpose and operate their properties as Gravity Haus locations, enhancing the experience for everyone involved.

Underlying all of this, of course, is the need for cutting-edge technology that provides the performance and reliability needed to keep everything running smoothly.

Gravity House

Choose the SiteMinder platform to manage distribution and revenue

When selecting a channel manager to benefit from automated, real-time inventory management, Gravity Haus prioritized simplicity and efficiency. SiteMinder has long been famous.

“We chose SiteMinder because we needed something simple,” says Eli.

“When we launched our first property with just 22 rooms, our goal was to find a system that could be set up quickly and easily.”

After experimenting with complex systems that didn’t work in previous hotels, SiteMinder was a clear and effective answer to their challenges.

“If something went wrong with other systems I’ve used, I wouldn’t even know where to start to fix it. With SiteMinder, I know exactly where everything is and how it works – it’s incredibly intuitive.

“The well-designed UX allows us to view and manage all rates and availability in one place and the ability to map channels effortlessly is a game-changer,” he mentions.

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Seamless integration with Mews enables effortless property management

As a “technology stack leader,” Gravity Haus does not choose just any solution to integrate into the business and run crucial daily processes.

“We are very picky about what we choose,” says Eli. “So when we chose our PMS, we based it on connecting to SiteMinder, because we definitely didn’t want to go with another system. »

After selecting Mews PMSwhich integrates seamlessly with the SiteMinder platform, Gravity Haus now has a powerful and reliable foundation for success.

“Both Mews and SiteMinder function as a great integration hub, and the connection has been incredibly durable – which is very helpful when we’re moving from a start-up to a scale-up,” continues Eli.

“As we add more channels, create more robust revenue strategies, and build more properties with higher bedroom counts, we are confident that SiteMinder is ready to grow with us and works incredibly well with Mews.” »

Mews offers Gravity Haus the opportunity to offer guests a completely stress-free trip, from booking to departure. Fortunately, it’s just as simple on the back end.

“There is no confusion: from Mews to SiteMinder, from SiteMinder to Mews. It’s so simple, and that simplicity is what allows us to focus on what matters most: delivering exceptional customer experiences,” says Eli.

Thank you for your valuable comments Eli and Ryan! We are proud to work with such esteemed properties and partners as Gravity Haus and Mews. We look forward to continuing our journey together.



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